FAQs
Answers to your questions
What services does Kay’s Magazine offer?
Editorial photography, branding, weddings, creative direction, content creation, Baby, Family, Seniors, Modeling and full-scale productions.
How do I book?
In the "Booking" tab, there will be a drop-down selection of different packages and what they have to offer, pick which ever one suits your criteria. Make sure to check the little box below imforming you about the deposit. All bookings are confirmed through a signed contract and completed invoice. Dates are not held without payment.
Are deposits nonrefundable?
Yes! Once you have booked, your date will be secured.
Your deposit is still valid for 30 days from original session date. After 30 day your session will have to be booked again.
How will I receive the photos?
You’ll get an online gallery where you can download the high res. photos directly or order prints on our website!
Online galleries can be available via email,link and QR codes!
What if I need to reschedule?
If you’re rescheduling your photo session due to inclement weather, we will work to find a date close to your original booking date! Every client session is given one free re-schedule (if that reschedule is due to inclement weather, Covid-19, or emergency).
Clients are able to reschedule and cancel upcoming appointments by clicking on the Change/Cancel Appointment button in their confirmation email.
Who will be on set during my shoot?
Team size varies by project. Weddings and branding shoots typically require a full team
How do I prepare for the shoot?
1. If your shoot is scheduled in the morning, make sure you get a goodnight rest to avoid looking tired in photos!
2. Have your change of clothes prepared.
3. Look over our 'terms and condtions' tab before you sign the contract in person!
My child has special needs. Should I be nervous about our session?
Not at all! Our team of talented photographers also consists of registered behavior technicians/behavioral therpiasts, they have received training and supervision on providing ethical and quality applied behavior analysis services.
What are the payment options?
We offer PayPal, cash app, credit and debit cards.
We also offer payment plans!
Do I need my own poses?
No! During your session a director will help you on how to pose!
How do I choose the pictures i want re-touched?
A custom gallery will be sent to you via email after your shoot, where you will be able to choose which photos you want edidted!
How long should it take to receive photos?
Turnaround time is 14-28 work days from the date of choosing images depending on workload, for a rapid return on your images (within 3-7 days) an additional fee is negotiable.
What's an online gallery?
It's your own private link, where you can view and download images to your computer and buy professional prints, if you choose.
How long does it take to receive my order?
Once we review your order to double check any mistakes (usually 1-2 business days), your order is ready for processing. It will arrive on your doorstep within the specified time of the shipping option you selected at checkout.